Shipping policy
Thank you for shopping with Theprimefurniturestore! We are committed to providing a smooth and transparent shipping experience. Below are the terms and conditions of our shipping policy.
Flat Shipping on All Orders
Enjoy flat shipping on all orders within our shipping zones—no minimum purchase required. Shop your favorite products today!
Total Delivery Time
Your total delivery time includes both processing and shipping times. The estimated total delivery time for order is 3-9 business days.
Order Processing
- Order Confirmation: Once you place your order, you’ll receive a confirmation email with the details and an order number for easy reference.
- Processing Time: We process orders within 1–2 business days. Once your order has shipped, you’ll receive a notification with tracking information.
Shipping and Delivery
- Transit Time: Standard transit time is between 2-7 business days from the date of dispatch.
- Total Delivery Time: Including processing & handling, the estimated total delivery time is 3–9 business days.
- Order Cut-Off Time: Orders placed after 5:00 PM GMT will be processed the following business day.
Shipping Zones
We currently ship to the Mainland U.K. only.
| Country / Region | Shipping Method | Cost | Total Delivery Time |
| United Kingdom | Flat |
£25.00 GBP
|
3 to 9 business days |
Important Notes
- Holidays: Shipping times may experience delays around public holidays as courier services reduce operations. Any such delays are beyond our control.
- Address Accuracy: Please ensure your shipping address is correct at checkout. Ride the Wild is not responsible for orders shipped to incorrect addresses provided by the buyer. In case of an error, please contact us immediately at info@theprimefurniturestore.com.
Tracking: Once shipped, tracking information will be provided. You can monitor your shipment’s progress on this page at Track Your Order.
Lost or Damaged Items
If your package is lost in transit or arrives damaged, please reach out to us at info@theprimefurniturestore.com with details. We will work quickly to resolve the issue, either by replacing the item or processing a refund.
Our goal is to deliver products that exceed your expectations. If you have any questions or concerns, our customer support team is ready to assist you.